CLICK FOR PHILIPS HUE

WIRELESS SMART SWITCH


INSTALLATION & TROUBLESHOOTING

Installation and Setup

FAQs

PAIR SWITCH TO BRIDGE IN HUE APP:

Navigate to Settings → Devices → (+) → (choose where) → No QR Code → Next → Works with Hue Switch → RunLessWire Click. Follow prompts to connect and configure settings.


ADDITIONAL INFORMATION:


1. Our switches can't directly control Hue products - they need to connect to a Hue Bridge which then communicates with its ecosystem.


2. Our switches' range can be up to 30-50 feet away from the Hue Bridge.


3. The Hue Bridge and our switches need to be on the same channel to communicate. Occasionally with brown or black outs this can be disrupted and you may need to reset your products to the same channel.


4. When connecting the switch to the Hue Bridge, make sure the dual rocker switches are installed, not the single rocker - don't throw out the dual rockers if switching to the single rocker, in case you ever need to re-pair the switch.


RANGE
30-100 feet (10-30m) typical
FREQUENCY
2.4GHz - ZigBee channels 11-26
POWER SUPPLY
Self-generated when switch is pressed
BUTTONS
4 (2 rockers) or 2 (single rocker)
DIMENSIONS
2.75 (W) x 4.5 (H) x 0.62 (D) inches
OPERATING TEMPERATURE
-13° to 149°F (-25° to 65°C)
CERTIFICATIONS
FCC, IC, and CE
ADDRESSING
Factory Set Unique Zigbee ID
  • Disconnect the old switch
    • Turn off power to that location
    • Remove faceplate and unscrew the switch from the switch box
    • Gently pull switch out from wall to access screws
    • Detach wires from the switch
  • Bypass the switch location
    • Identify the ground wire - typically green or bare copper - and tuck it back into the box
    • Connect all other wires that were connected to the switch securely with a wire nut and tuck back into box
  • Tidy up
    • Close up box by installing either a coverplate or a Click for Philips Hue light switch at the location
    • Turn the power back on
ORIGINAL SWITCH:
junction box with wiring diagram to bypass switch
SWITCH BYPASS:
junction box with wiring diagram to bypass switch
When using the single rocker insert only 2 buttons can be accessed while 4 buttons will be visible in the software. Note that the linking operation requires 4 buttons and can only be done with the dual rocker configuration. After Click is added to the bridge, the single rocker insert may be used.

Do not discard the dual rocker plastics, they are required for relinking and/or tech support


1. Turn Switch around to access the back

2. Use a flathead screwdriver to release the trim
3. Turn switch back around to front & remove trim
4. Remove dual rocker plastics (do not discard)
5. Place single rocker plastics on switch -
MAKE SURE PLUNGERS ARE ON THE LEFT SIDE
6. Replace trim on the switch
7. Snap trim back into place



diagram showing how to remove the dual rocker plastics and replace with the single rocker plastics
ADDITIONAL TROUBLESHOOTING
For more in-depth troubleshooting please contact Philips Hue Support:


https://www.philips-hue.com/en-us/support/faq

1-800-555-0050

Monday-Friday, 8:00 AM-8:00 PM EST